Billings & Payments

Ethereal Home enables secure online payment processing through certified third-party payment providers. All transactions are encrypted and processed in accordance with applicable European data protection and payment regulations.

A. Accepted Payment Methods

The following payment methods are accepted through our secure payment gateway:

1. Credit & Debit Cards

We accept major international cards, including:

  • Visa
  • MasterCard
  • American Express

All card transactions are authenticated via 3D Secure (PSD2 compliance) where applicable.

2. Digital Payment Methods

Customers may also complete payments using:

  • PayPal
  • Apple Pay

3. Bank-Based Payments

Where available, customers may use:

  • SEPA Direct Debit
  • Instant Bank Transfer (Klarna, Sofort, etc.)

B. Payment Processing

  • All payments are processed through secure, PCI-DSS compliant payment providers
  • Ethereal Home does not store or have access to full card details
  • Payment authorization is completed at the time of order placement

C. Currency

  • All transactions are processed in Euros (€)
  • The final billing amount will be displayed at checkout before payment confirmation
  • Customers using non-Euro accounts may be subject to exchange rate variations and bank charges

D. Payment Confirmation

  • Upon successful payment, an order confirmation email will be sent
  • This confirmation serves as proof of payment and order acceptance

E. Failed or Declined Transactions

If a transaction fails or is declined:

  • The amount will not be charged, or
  • Any blocked amount will be released by your bank within standard timelines

Customers are advised to:

  • Verify card details
  • Check available balance
  • Contact their bank if necessary

F. Fraud Prevention & Security

To ensure secure transactions:

  • All payments are encrypted using SSL (Secure Socket Layer) technology
  • Additional verification steps may be required for certain transactions
  • Orders flagged as high-risk may be delayed or cancelled

Ethereal Home reserves the right to refuse or cancel any order suspected of fraudulent activity.

G. Billing Information

Customers agree to provide:

  • Accurate billing details
  • Valid payment information
  • Updated contact information

Incorrect billing details may result in delays or order cancellation.

H. Pre-Launch Orders

For pre-launch purchases:

  • Payment is collected at the time of order
  • Delivery timelines may extend up to 3–4 weeks
  • Customers will be informed of expected delivery timelines prior to checkout

I. Taxes & Duties

  • Prices displayed include applicable VAT (where required)
  • Additional customs duties or import charges may apply depending on the delivery country
  • Such charges are the responsibility of the customer unless otherwise stated

J. Refunds

  • Refunds are processed to the original payment method
  • Processing time: 7–10 business days after approval
  • Payment provider timelines may vary

K. Contact for Billing Queries

For any billing or payment-related queries, please contact:

Email: contact@ethereal-home.com

For calm spaces that feel special...
Ethereal Home

Inspired by the blend of Indian artistry and modern prints, we create beautifully unique pieces that make everyday living feel softer, warmer, and effortlessly elevated.

Designed for earth-lovers with an eye for refined simplicity.

A brand born from two loves: Environment & Reimagination!

Ethereal Home was created for people who want spaces that feel peaceful and elevated.

We believe true luxury isn’t loud.
It’s thoughtful.
It’s long-lasting.
It’s made from materials that breathe, and it’s designed to belong in your life for years, not seasons.

Our aesthetic is modern and minimal, rooted in the richness of Indian textile heritage, so the result feels both globally refined and warmly personal.

Mission

To create modern, timeless textiles inspired by Indian artistry that make everyday spaces feel calmer, softer, and more special.

Vision

To become a globally loved brand known for sustainable luxury and modern Indian designs that feel effortless, elevated, and lasting.

Values

We believe in mindful sustainability, uncompromising quality, timeless design, and true transparency, creating pieces that feel beautiful to live with and better to choose.

Ethereal Home stands for

Thoughtful design.
Responsible choices.
Lasting beauty.

Ethereal Home is for people who notice how a space feels and how the small details can change your mood every day.
We create modern home textiles that add softness, warmth, and personality without making your space feel busy or overdone.
Our collections are inspired by Indian artistry and traditional prints, reimagined with a modern eye so they fit naturally into all kinds of interiors,
from minimal and contemporary to classic and colorful.

From bedding and cushion covers to curtains, every piece is designed to be used daily and loved for a long time.
We focus on quality fabrics, comfortable textures, and timeless patterns that make your everyday surroundings
feel calmer, more beautiful, and more like you.

Explore Our Collections